Both will haul your junk. The difference is when you find out the price. 1-800-GOT-JUNK sends a truck, then quotes you by volume on the spot. JunkRabbit quotes a flat price from a photo before anyone leaves the depot — a $95 minimum, a couch $170, with the stairs and hill included. Here's the honest comparison.
Send a photo — exact flat quote in seconds
Upload a Photo & Get Your Price →1-800-GOT-JUNK is the biggest name in the business, and for good reason — uniformed crews, wide coverage, a trusted brand. Their model is volume-based: you book a two-hour arrival window, the crew shows up, looks at your pile, and quotes a price based on how much of their truck it will fill. You approve it on the spot, and they haul it.
That works, but it has two friction points in San Francisco specifically: you don't know the price until the truck is at your door, and a tricky carry — a third-floor Edwardian, a steep hill, a tight staircase — can nudge the on-site number up. JunkRabbit flips that: you send a photo and get the exact flat price first, with the carry-out, stairs, and hill already baked in.
| 1-800-GOT-JUNK | JunkRabbit | |
|---|---|---|
| How you get a price | On-site, after the truck arrives | Flat, from a photo — before booking |
| Pricing basis | Volume (truck fraction) | Flat per item or per truck fraction |
| Single-item minimum | Varies by on-site estimate | $95 · couch $170 |
| Speed | Scheduled window | Same-day available |
| Stairs / hill surcharge | Can affect the on-site quote | Included — no surcharge |
| Donation & recycling | Yes | Yes, included |
JunkRabbit truck-fill pricing: quarter-truck $295, half $525, full 16-cubic-yard truck $895 — $95 minimum. Full breakdown in the SF cost guide.
1-800-GOT-JUNK is a solid choice if you value the big-brand name and don't mind an on-site estimate, or if your pile is so large and mixed that only an in-person look can size it.
JunkRabbit wins when you want the number up front — to compare, to budget, to avoid a surprise — and when you'd rather not wait around for a window and then negotiate on your doorstep. For a known item or a photographed load, the flat price is clearer and usually lower, and the carry down an SF staircase is already included.
For most single items and small loads, JunkRabbit's flat photo price comes in lower and with no surprise — because it's fixed before the crew arrives, stairs and hill included. Large mixed piles are close either way, but you'll still know JunkRabbit's number first.
No — you send a photo and get the exact price in seconds, no on-site visit.
Not with JunkRabbit — the carry-out, stairs, and hill staging are all included in the flat price.